Cookie Policy

This Cookie Policy explains how CrystalRoll Casino uses cookies and similar technologies when you visit our website (the “Site”). It describes what cookies are, why we use them, what types we may use, and the choices you have to control them.

This policy should be read together with our other privacy and site-related notices available on our website, including our main page at CrystalRoll Casino.

What Cookies Are (and Why They Matter)

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. They help the site remember information about your visit - like whether you’re logged in, your language preference, or which pages you viewed - so the site can run properly and feel smoother the next time you return.

We may also use similar technologies (such as pixels, local storage, SDKs, and device identifiers). For simplicity, we refer to them all as “cookies” in this policy.

How We Use Cookies on CrystalRoll Casino

We use cookies to support key functions and to keep the Site safe, stable, and easy to use. Depending on how you interact with the Site and what choices you make, cookies may be used to:

• Keep the Site running securely (including fraud prevention and abnormal activity detection)
• Maintain sessions so you can sign in and stay signed in
• Remember preferences, like region, language, or interface settings
• Measure performance (page load, errors, crashes) and fix issues quickly
• Understand how visitors use the Site so we can improve navigation and content
• Support marketing measurement, where permitted, such as tracking which campaigns bring visits or registrations

Cookie Categories We May Use

Different cookies do different jobs. Some are set by CrystalRoll Casino (first-party), and some may be set by service providers we use (third-party).

Essential Cookies - Required to Run the Site

These cookies are necessary for core functionality. Without them, the Site may not work correctly. They typically support features such as:

Account login and session management, security protections, load balancing, and basic page routing. You generally cannot opt out of essential cookies through our cookie banner because the Site cannot operate reliably without them.

Functional Cookies - Built for Convenience

Functional cookies help remember your choices to make your experience more personal and consistent. They may store things like:

Language or region settings, interface preferences, and other non-essential selections that reduce repeated prompts and improve usability.

Performance and Analytics Cookies - Built to Improve the Site

These cookies help us understand how the Site is used, which pages are most visited, and where users may encounter errors. The goal is to improve speed, stability, and clarity.

Analytics data is typically aggregated and used to enhance user experience, troubleshoot issues, and evaluate which features are working well. Where required, we will request your consent before placing analytics cookies.

Marketing Cookies - Used for Measurement and Relevant Messaging

Marketing cookies may be used to measure the effectiveness of promotions and advertising. They can help limit repeated ads, attribute sign-ups to a campaign, and understand which offers are performing best.

Where required by law, marketing cookies are only used after you provide consent. If you decline, you can still use the Site, but promotional content may be less tailored.

Third-Party Cookies and Services

Some cookies may be placed by third parties that provide services to CrystalRoll Casino, such as analytics, security, website infrastructure, fraud prevention, or marketing measurement. These third parties may process information under their own privacy policies and terms.

We aim to work with reputable providers and limit third-party access to what is necessary to deliver their service. If you want to adjust third-party cookies, you can do so via your cookie preference settings (where available) and your browser controls (explained below).

Your Choices: Consent and Cookie Controls

Where applicable, we use a cookie consent tool that lets you accept, reject, or customize non-essential cookies (for example, analytics and marketing). Your selection is stored so we can respect your choice.

If you change your mind later, you can update your cookie preferences by using the cookie settings option available on the Site (if shown) or by adjusting your browser settings.

How to Manage, Disable, or Delete Cookies in Your Browser

Most browsers allow you to control cookies through their settings. You can typically:

• Delete all cookies from your device
• Block cookies entirely
• Block third-party cookies only
• Allow cookies only for specific websites

Keep in mind that disabling cookies can affect how the Site functions. For example, you may be logged out more often, certain pages may not load properly, preferences may reset, and some security checks may fail.

To manage cookies, look for cookie or privacy settings in your browser’s help section. Common browsers include Chrome, Safari, Firefox, and Edge.

What Happens If You Block Cookies

Blocking essential cookies may prevent you from using key features such as account access, secure areas, and session-based tools. Blocking functional cookies can make the experience less personalized. Blocking performance cookies can limit our ability to identify and fix issues quickly. Blocking marketing cookies may reduce the relevance and measurement of promotions shown to you.

Cookie Retention (How Long Cookies Stay)

Cookies can be:

Session cookies - temporary and deleted when you close your browser.

Persistent cookies - remain on your device until they expire or you delete them. Duration varies depending on the cookie’s purpose (for example, remembering preferences vs. measuring campaign performance).

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the Site. When we make updates, we will revise the policy content on this page and may provide additional notice where appropriate.

Contact Us About Cookies and Privacy

If you have questions about this Cookie Policy or how cookies are used on CrystalRoll Casino, contact our support team:

Email: support_cr@crystalroll.com

You can also check our support resources via the Site’s FAQ and live chat options.